Customer Service Representative

Job Description: As a Customer Service Representative, you’ll be the primary point of contact for our clients, ensuring they receive accurate, timely information and support. You will handle inquiries related to order status, product availability, and delivery timelines, enhancing our strong customer relationships.

Key Responsibilities:

• Respond to customer inquiries and provide support on orders and product information.
• Resolve issues in a timely and professional manner.
• Coordinate with internal teams to ensure prompt delivery of products.
• Maintain accurate records of customer interactions and feedback.

Requirements:

• High school diploma or equivalent; customer service experience preferred.
• Excellent communication and problem-solving skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Knowledge of pharmaceutical or healthcare industries is a plus.